BoxedCreative said
From my experience the response time is very slow.
This ruined my whole plans for this month
i planned to use those money
BoxedCreative said
From my experience the response time is very slow.
This ruined my whole plans for this month
i planned to use those money
ShermanJackson said
Did you tweet your query to support. That works faster.
Yes but still….
Hi,
I wrote the staff a ticker for the first time in my life about depositing money, however i waited 3 days for them to response. After they did they asked me something which i replied within hours and now again 3 days have passed and yet no response. Is staff this late always? Is this ok? I thought it would be easy to deposit money ,but now that may have entered i have to take them on the 15th of the next month
However what should i do, resend them a ticket explain what’s going on?
DzincStudio said
BlinVarfi said
graphcoder saidhow to do that O.o
BlinVarfi hie, please tweet your support id @envato_support to get a quicker support. all the best.When someone contacts support, a ticket ID is created, and an automatic reply is sent via e-mail:
In this case, simply tweet your ticket ID to @envato_support and they’ll respond as soon as possible.
they answered but now i have to write back, simply reply the email right? i have done that but does it take this long for the staff to answer?! O.o or i should write a new ticket, i mean does replying email go to them cause some other sites don’t support replying the staff email.
MSFX said
the one and only
hahahaahahaah you made my day 
DzincStudio said
BlinVarfi said
graphcoder saidhow to do that O.o
BlinVarfi hie, please tweet your support id @envato_support to get a quicker support. all the best.When someone contacts support, a ticket ID is created, and an automatic reply is sent via e-mail:
In this case, simply tweet your ticket ID to @envato_support and they’ll respond as soon as possible.
Oh ok, thank you 
graphcoder said
BlinVarfi hie, please tweet your support id @envato_support to get a quicker support. all the best.
how to do that O.o
I want to make a deposit in paypal and want to send over 100$ and as it said in deposit section i sent a message to graphicriver staff via the link shown there but 3 days passed and no reply, what to do?!
Studio9Resources said
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