Posts by PatrikL

Ooh, I had the C64 and was addicted to all the games But the one that really got me hooked was the original Super Mario for Nintendo 8-Bit

I’m a BIG nerd for video-games

nix1980nix said
Sorry, it’s not 700kb preview size… it’s 400 kb. And this instructions are not in author dashboard (or I can’t see them?): http://wiki.envato.com/selling/upload-instructions/graphicriver-isolated-objects-upload-instructions/ Reviewers should help us when they reject our files so that we know exactly what is wrong.

Hi,

The 400kb is only for optimizing the Preview Image of the file. As 400kb loads faster than a Preview Image of 700kb and up-also note that it also says this in the Wiki “we recommend previews no larger”. It’s a recommendation for optimizing the Preview Image itself.

Besides, we never give a rejection based on the Preview Image unless, it don’t display the product properly or in a good manner or, if the Preview Image is bigger than 7000px in height and of course – if the Preview Image is poorly designed and/or not following our guidelines in terms of width (590px).

It’s also in the Wiki, under upload instructions, that the Preview Image should be JPG only as PNG , GIF, etc.. won’t display properly.

Hope that helps!

As it says on the Withdrawal page:

All withdrawals are issued on the 15th of the following month (except when the 15th falls on a weekend or public holiday, in which case it is issued on the next business day).

Links removed due to Forum Rules on Self-Promotion! Please try to avoid linking directly to one’s items as this is a direct violation to our Forum Rules.

It all depends on the nature of the issue at hand as some more complex problems/issues might take a bit longer to investigate, etc. Also, it’s currently the weekend and most of our Support Staff are available in the US which means it’s still in the middle of the night in some states. Due to this it might take a tad longer to receive a reply from Support.

However, as long as it’s a not-so-complicated issue it shouldn’t take more than 1-3 days at tops depending on workload and weekend. Usually it’s 1-2 days but weekends might vary as one would like to spend time with one’s family, etc.

For faster Support one can send a Tweet to @envato_support with the Ticket ID and they will have a look at it asap.

Hope that helps

3 year old thread – Locking as not all information might be accurate with today’s standards.

If anyone has questions about quality or similar one should contact Support and they will forward it to the approriate staff member.

Moved to Site Feedback

Hi,

I rejected on the basis that the elements are in vector format, aka. EPS , and these files should be submitted to the Vector category. However, as Vector also has a sub-category for web elements (see this link: http://graphicriver.net/category/vectors/web-elements ) I suggest you submit the pack there instead.

Good luck!

Congrats from Sweden

Going on 28 in a month