Posts by aurove

Naf_Naf said
Recieved an answer from support.

“Hello Anna,

Thank you for your message to Envato Support. Unfortunately it looks like the author has chosen to remove those particular files from the marketplace. You’re welcome to contact them directly for more information. (graphicriver.net/user/N..)”

All that would be good and understandable, but I AM Anna = graphicriver.net/user/N.. , the author Looks like support didn’t understand my letter right and gave me one of their template answers…

Mine was: Thank you for your message to Envato Support. I am forwarding this to the necessary review staff in hopes of further clarification. We’ll be in touch as soon as we can.

HarveyDesign said

Strange, Not sure what has happened but the Hidden tab doesn’t appear for me either (And i had Hidden files previously)

Hopefully support will be in touch soon and let you know whats happened to your file.

I am just guessing, but maybe is due some new feature implementation working wrong?

The “hidden” tab does not show (and yes, an easy joke can be made here ), and i´ve seen a thread regarding some profile changes that doesn´t work and, my item dissapeared.

I will wait for support answer, and post a reply here. Thank you all!

HarveyDesign said
Have you checked the “Hidden” tab on the author dashboard to see if it appears there?

Yes, i was looking for the same tab to check if it was some item issue; but there is no “Hidden” tab on my dashboard to check (so i guess there is no issue with the item)

The Blueprint action is there, no problem with that one

I am talking about my last item (it was added today) which is related to the Blueprint action, but it only contains the 12 blueprint layer styles.

I will let you know what happened.

Hi,

I was recently browsing (not logged in) the Add-ons Tab on the homepage, and i clicked on my last item “12 layer styles” just to see if i got any sales today, but i see a “Page Not Found”.

So, I login to GR to check what happened, and the item is not listed anymore (i thought it was just a bug). Next, i check my statement and i see that the item had 1 sale, but once again, when i click on the item link, is no longer there. I know there is no issues with the item, because is 100% original work, and because i´ve not received any e-mail from envato (yes, i also checked the spam folder )

I´ve sent a ticket to support (still waiting for the answer), but i would like to know if some of you have the same problem.

Any ideas?

Well deserved, i am happy for you. Congratulations!

Just click on the arrow next to the dropdown menu to reverse the order.

Congratulations! And welcome to the married team!

Let´s add to the “mistakes” list the featured author issue again this week.