Posts by Pricop

1279 posts
  • Has been part of the Envato Community for over 2 years
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Pricop says

I have not withdrawn their money. The rules were written that the money must be withdrawn after a year in which the money is withdrawn. Do I have to withdraw the money after a year, when I received the first money?

From where did you got those rules ?

1279 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+8 more
Pricop says

I’ve used Ubuntu 9 to 10.10. I loved them both, I dislike the new interface on the latest one, but definitely recommend it.

1279 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+8 more
Pricop says



Why would I want to refund someone since he got what he paid for?

Very true – let’s look at the situation in another real-life scenario:

A person buys a t-shirt at a clothing store and then starts harassing the shop with weird requests like:

“Why doesn’t my t-shirt have a hoody and long sleeves?”
“I like the colour, but it’s not really what i need..”
If you don’t stitch sleeves and a hoody to my t-shirt, i will write bad reviews about you all over the internet.

The refund solution proposed here would be equivalent to the shop owner telling the client:

“Here’s your money back, keep the t-shirt and get out of my face, don’t come back.

Bottom line, the shop has lost the value of 1 t-shirt, is not happy, the buyer is probably not happy either.

I still like the possiblity to force a refund, as i had a few buyers wherei would have happily given a refund rather than keep bending backwards to try and please them.. but still.. the whole concept of refunding a digital asset is wrong.

It’s like asking for a refund for a meal at the restaurant because you didn’t enjoy it.

Hardly a good example mate – I can try the tshirt and see if it fits me, try it. Don’t have to rely only on the fact that it looks good. In case of most items, there isn’t an admin demo. I have no means of knowing, if say, the WP plugin I buy, will work with my setup.

You’d need a big disclaimer on every piece of script on Envato before thinking about about blocking buyers from authors just because the asked for a refund of an item.

How would that work for product marketing? “This is a standalone script. Despite being made to work with Worpdress, we can only hope it works with the core of the CMS and the default theme. You’re on your own after the purchase”.

Probably not so well lol.

There is no need to go to extremes when searching for a solution. Middle ground is obtainable. Atm, Envato seems to only consider either alienating authors by ridiculously long forced support, or buyers, by not doing anything rational about lack of it. I’d drop the two options, and start from scratch. Someone needs to take a step back and look at the whole picture.

You are wrong in my opinion. His example is actually very good.

Hardly a good example mate – I can try the tshirt and see if it fits me, try it. Don’t have to rely only on the fact that it looks good. In case of most items, there isn’t an admin demo. I have no means of knowing, if say, the WP plugin I buy, will work with my setup.

Every author specifies the requirements for that product to work. If you meet those requirements then it will work, if it doesn’t work then it means is something wrong with the product, and you are eligible for a refund already as per the Knowledgebase. Not to mention that the Items are being tested before being approved, and 90% of them have a demo already.

1279 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+8 more
Pricop says

Hi guys. I want to purchase certain item on PhotoDune and use it to create one of my item preview image (I mean image 590×300 that we see when visit any CodeCanyon/ThemeForest item). Is regular license enough for that?

I would say yes, because you’re using it in an end product (in your case, on Ad image for your product).

1279 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+8 more
Pricop says

Nice man, congrats!

1279 posts
  • Has been part of the Envato Community for over 2 years
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  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
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Pricop says

Downloading now. Not really sure about Safari as I never really used nor like it. Chrome user here.

1279 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+8 more
Pricop says

Isn’t this understandable? McDonalds does not want an ad for Burger King in his own restaurants, too.

No, it’s not understandable. How are the customers supposed to contact us then (not talking about me personally, I’m not using Twitter)? Since the Private Message form doesn’t work in 99,99% cases. Plus, we are not Envato employees, we have sort of a partnership if it can be called that way.

Maybe isoarts can provide more details on this, because I can see Top theme forest themes that promote their personal websites on their documentation, and their items are just fine.

What’s next? We won’t be able to link to our demos either? :bigsmile:

1279 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
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Pricop says


..... And in “What proportion of the buyers who raise support queries would you say overuse/abuse their support entitlement?....
At some point they asked if you would be OK to refund a buyer and chose never to deal with that buyer again (I’m assuming a buyer could not buy from you ever again). I totally agree with that and I believe it will “flush” those 1% of the buyers that we don’t like.

So that’s the first sign that the cards are dealt. They will implement mandatory support, otherwise why would they ask you whether you’d be okay to block someone or not. Why not give us the option to answer whether we’d be okay not to refund the Item, and not deal with that buyer either? Why would I want to refund someone since he got what he paid for? just to see our items spread all over the internet?

1279 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+8 more
Pricop says

Not me. The badges do indeed look better on a HiDPI screen than on a standard screen, but I stick by the opinion that these are illustrations, not icons – and that they are just too kiddy for this marketplace. Friendly is one thing, but this really does not sit well with the professional impression I would like my user page to give. The badges need to be further refined / updated.

I agree with you. The new icons are too childish.

1279 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 200+ members
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+8 more
Pricop says

I’ve completed the survey, but I marked that I do not offer support, and the description I said that I do offer, but not the way you’d like, which is mandatory but at my own discretion. Unless you plan to pay us for our support time as well.

Also the options were biased towards supporting items, why did you put the questions the way you did if you want our feedback? Maybe you don’t. But reading trough this topic should be enough, you got negative response ranging from Top elite authors to the newest ones.

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