GraphicRiver

I ACCIDENTLY pushed the button that puts off my exclusive status!!!

95 posts
  • Has been a member for 1-2 years
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 1 and 9 items
  • Russian Federation
  • Referred between 50 and 99 users
Naf_Naf says

Now I have no button at all and an inscription ‘You have opted out and will be receiving exclusive rates until 19 December 11, upon which you will become a non-exclusive author??

But I want to be exclusive author! Pls someone help me, what should I do now?

I just wanted to examine new envato interface, and there was no confirmation pop-up or any help text!

6 months ago via GraphicRiver |
224 posts
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Indonesia
  • Referred between 10 and 49 users
yeremia says
Naf_Naf said
Now I have no button at all and an inscription ‘You have opted out and will be receiving exclusive rates until 19 December 11, upon which you will become a non-exclusive author??

But I want to be exclusive author! Pls someone help me, what should I do now?

I just wanted to examine new envato interface, and there was no confirmation pop-up or any help text!

You should contact the Envato Staff, i think can help you.

6 months ago via VideoHive |
95 posts
  • Has been a member for 1-2 years
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 1 and 9 items
  • Russian Federation
  • Referred between 50 and 99 users
Naf_Naf says
yeremia said
Naf_Naf said
Now I have no button at all and an inscription ‘You have opted out and will be receiving exclusive rates until 19 December 11, upon which you will become a non-exclusive author??

But I want to be exclusive author! Pls someone help me, what should I do now?

I just wanted to examine new envato interface, and there was no confirmation pop-up or any help text!
You should contact the Envato Staff, i think can help you.

I did it, but I’m still waiting for a reply to my ticket, that had been sent by me about 3 weeks ago. So, I’m not sure that I’ll recieve an answer soon. And I’m very frightened withing my new status(((

6 months ago via GraphicRiver |
224 posts
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Indonesia
  • Referred between 10 and 49 users
yeremia says
Naf_Naf said
yeremia said
Naf_Naf said
Now I have no button at all and an inscription ‘You have opted out and will be receiving exclusive rates until 19 December 11, upon which you will become a non-exclusive author??

But I want to be exclusive author! Pls someone help me, what should I do now?

I just wanted to examine new envato interface, and there was no confirmation pop-up or any help text!
You should contact the Envato Staff, i think can help you.
I did it, but I’m still waiting for a reply to my ticket, that had been sent by me about 3 weeks ago. So, I’m not sure that I’ll recieve an answer soon. And I’m very frightened withing my new status(((

If You want to quick respond, maybe you can try go to Envato Twitter..

6 months ago via VideoHive |
95 posts
  • Has been a member for 1-2 years
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 1 and 9 items
  • Russian Federation
  • Referred between 50 and 99 users
Naf_Naf says
yeremia said
Naf_Naf said
yeremia said
Naf_Naf said
Now I have no button at all and an inscription ‘You have opted out and will be receiving exclusive rates until 19 December 11, upon which you will become a non-exclusive author??

But I want to be exclusive author! Pls someone help me, what should I do now?

I just wanted to examine new envato interface, and there was no confirmation pop-up or any help text!
You should contact the Envato Staff, i think can help you.
I did it, but I’m still waiting for a reply to my ticket, that had been sent by me about 3 weeks ago. So, I’m not sure that I’ll recieve an answer soon. And I’m very frightened withing my new status(((
If You want to quick respond, maybe you can try go to Envato Twitter..

Did it both times)

6 months ago via GraphicRiver |
224 posts
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Indonesia
  • Referred between 10 and 49 users
yeremia says
Naf_Naf said
yeremia said
Naf_Naf said
yeremia said
Naf_Naf said
Now I have no button at all and an inscription ‘You have opted out and will be receiving exclusive rates until 19 December 11, upon which you will become a non-exclusive author??

But I want to be exclusive author! Pls someone help me, what should I do now?

I just wanted to examine new envato interface, and there was no confirmation pop-up or any help text!
You should contact the Envato Staff, i think can help you.
I did it, but I’m still waiting for a reply to my ticket, that had been sent by me about 3 weeks ago. So, I’m not sure that I’ll recieve an answer soon. And I’m very frightened withing my new status(((
If You want to quick respond, maybe you can try go to Envato Twitter..
Did it both times)

I think you must wait..i am sure Envato Staff will help you.

6 months ago via VideoHive |
95 posts
  • Has been a member for 1-2 years
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 1 and 9 items
  • Russian Federation
  • Referred between 50 and 99 users
Naf_Naf says
yeremia said
Naf_Naf said
yeremia said
Naf_Naf said
yeremia said
Naf_Naf said
Now I have no button at all and an inscription ‘You have opted out and will be receiving exclusive rates until 19 December 11, upon which you will become a non-exclusive author??

But I want to be exclusive author! Pls someone help me, what should I do now?

I just wanted to examine new envato interface, and there was no confirmation pop-up or any help text!
You should contact the Envato Staff, i think can help you.
I did it, but I’m still waiting for a reply to my ticket, that had been sent by me about 3 weeks ago. So, I’m not sure that I’ll recieve an answer soon. And I’m very frightened withing my new status(((
If You want to quick respond, maybe you can try go to Envato Twitter..
Did it both times)
I think you must wait..i am sure Envato Staff will help you.

If it’s not a jape like ‘you pushed the button—recieve 25% the whole next month and be wiser the next time’(( I can’t explain the button’s disappearance another way.

6 months ago via GraphicRiver |
2425 posts Customer Service Manager aka SuperDrew
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
  • Attended a Community Meetup
  • Interviewed on the Envato Notes blog
  • Envato Staff
  • Support Staff
  • Author had a Free File of the Month
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Bought between 50 and 99 items
  • United States
  • Referred between 10 and 49 users
CreatingDrew says

There is a 30 day cool down period where you will remain exclusive, after which you simply re-instate yourself as exclusive and your account will go back to as it was before you pushed the button. :)

6 months ago via ThemeForest |
CreatingDrew is an Envato staff member
224 posts
  • Has been a member for 1-2 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Indonesia
  • Referred between 10 and 49 users
yeremia says

This is the description when you go to your setting.

You can opt-out of the exclusivity program by clicking the button below. You will be given a 30 day grace period wherein the agreement is still observed after which your payments will return to normal and you may commence selling your items elsewhere.

6 months ago via VideoHive |
95 posts
  • Has been a member for 1-2 years
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 1 and 9 items
  • Russian Federation
  • Referred between 50 and 99 users
Naf_Naf says
CreatingDrew said
There is a 30 day cool down period where you will remain exclusive, after which you simply re-instate yourself as exclusive and your account will go back to as it was before you pushed the button. :)

Thank you! I’ll try not to miss that moment)

6 months ago via GraphicRiver |
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