GraphicRiver

(Locked) Issues When Making Payments with PayPal?

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andrenavarre says
1 post
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Puff1414 says

C’mon guys…3 weeks this has been an issue now, even paypal works faster then that. I would be happy to use the other payment gateway, unfortunately they don’t allow transactions from certain states in the U.S….SWEEET! The sad part is everyone on this thread is trying to give you money, and that does not seem to matter to anyone here. Let’s get this resolved asap, or we can just contact the authors directly and ask them to sell it to us….I imagine they would not mind, since they would not have your cut being taking out.

Thanks and sorry for the frustration, but by judging on how many pages of reply’s you have I am not the only one.

9 posts
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UpstreamSupport says

We’ve now tried three different credit cards issued in three different countries including the US, the UK and Peru. All with the same result… online the order looks like it goes through, but no emails are received, no funds are added to the account and nothing is charged to the cards. The best technical support at Envato has been able to do (in weeks now) is point us to this post. I’m not sure how wide spread this problem really is… or if we even have the same problem that everyone else is experiencing. Tech support at Envato, doesn’t seem to have much to say about it. Except that it’s PayPal’s fault and problem. When actually it’s a big problem the developers, and of course for the buyers, who now can’t find the products they’ve already sold to clients, elsewhere online. Maybe it’s a lesson to the developers… to not have all their eggs in one basket. After all it’s your products we’re after, not Envato’s.

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CreatingDrew moderator says

Hi All,

We’re painfully aware of the issue. I sincerely apologize for the frustrations caused. I know that, quite frankly, it sucks for everyone.

As soon as we have news or updates we will post them to this thread. :)

9 posts
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UpstreamSupport says

From all of the questions and answers, back and forth, we’re still not even sure we have the same problem being discussed here. We’re not receiving any errors when trying to buy… to the contrary, everything online looks as though we have made a purchase, but then nothing else happens.

Can you please confirm that what we are experiencing is part of the same problem? We’ve had no luck in doing this all along and have only been referred here… even though, from what we can tell, we’re not really are experiencing the same problem.

5 posts
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Sagalian says

Thanks for the update !!!

56 posts
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butterflymedia says

I was scheduled for withdrawal via PayPal on August 15th, and received nothing so far. Is this still PayPal’s issue?

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Vlastofka says

15th was Saturday, so I think you should receive your payment today..


I was scheduled for withdrawal via PayPal on August 15th, and received nothing so far. Is this still PayPal’s issue?
56 posts
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butterflymedia says

That’s what I thought about, too. I just thought these PayPal issues might be related.

Thanks for your answer.


15th was Saturday, so I think you should receive your payment today..

I was scheduled for withdrawal via PayPal on August 15th, and received nothing so far. Is this still PayPal’s issue?
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MightyFine says
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