GraphicRiver

(Locked) I've had enough - Support does nothing

521 posts
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 10 000 and 50 000 dollars
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Helped protect Envato Marketplaces against copyright violations
  • Most Wanted Bounty Winner
  • Bought between 1 and 9 items
  • Referred between 1 and 9 users
+1 more
EladChai says

NVM , this won’t help anyway… please delete the post \:

824 posts
  • Sold between 50 000 and 100 000 dollars
  • Most Wanted Bounty Winner
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
  • Contributed a Blog Post
  • Exclusive Author
  • Interviewed on the Envato Notes blog
  • Referred between 10 and 49 users
mrcharlesbrown says

My advice for you mate, is to prepare your “DMCA TAKE -DOWN-NOTICE” statement and use it to fight those bad people. It will take you only 5 seconds to send an email to the site manager of the host and they will delete it immediately as long as your take-down-notice contains valid information. You will frustrate the guy because he will spend more than 50 minutes uploading to a particular file sharing site but it will take you only 5 seconds to send a notice and it will be removed.

257 posts
  • Microlancer Beta Tester
  • Has been a member for 2-3 years
  • Sold between 100 000 and 250 000 dollars
  • Elite Author
  • Referred between 100 and 199 users
  • Bought between 10 and 49 items
  • Exclusive Author
+1 more
Kopyov says

Who is that guy who posts on warez sites?

624 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 100 and 1 000 dollars
Thecodingdude says

If you are talking about piracy, forget it. It will always exist and it’s better to embrace it rather then trying to fight it.

521 posts
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 10 000 and 50 000 dollars
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Helped protect Envato Marketplaces against copyright violations
  • Most Wanted Bounty Winner
  • Bought between 1 and 9 items
  • Referred between 1 and 9 users
+1 more
EladChai says

The main problem is right here in the Envato market.

I’ve opened about 5 tickets about this with overwhelming evidence:

At least 10 items that had a SINGLE (1) sale were published on a warez site – meaning that we know for sure who the SOB is.

Why is he still here and not banned ???

I really don’t understand this!

3084 posts
  • Author had a File in an Envato Bundle
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Interviewed on the Envato Notes blog
  • Referred between 10 and 49 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
+1 more
Raincutter says

The main problem is right here in the Envato market.

I’ve opened about 5 tickets about this with overwhelming evidence:

At least 10 items that had a SINGLE (1) sale – meaning that we know for sure who the SOB is.

Why is he still here and not banned ???

I really don’t understand this!

Did they(support) replied to you about it?

1627 posts
  • Microlancer Beta Tester
  • Sold between 10 000 and 50 000 dollars
  • Interviewed on the Envato Notes blog
  • Most Wanted Bounty Winner
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States
  • Referred between 1 and 9 users
+1 more
ShermanJackson says

I tweet support after I send a ticket and they respond quickly. Well! seriously, nothing can be done to stop it.

824 posts
  • Sold between 50 000 and 100 000 dollars
  • Most Wanted Bounty Winner
  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
  • Contributed a Blog Post
  • Exclusive Author
  • Interviewed on the Envato Notes blog
  • Referred between 10 and 49 users
mrcharlesbrown says

Instead of waiting for support for several hours, send DMCA take-down notice to the sites and they will remove it immediately. Let Envato deal with the so-called member but you as the copyright owner should fight for it. Simply report the file to the site manager.

521 posts
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 10 000 and 50 000 dollars
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Helped protect Envato Marketplaces against copyright violations
  • Most Wanted Bounty Winner
  • Bought between 1 and 9 items
  • Referred between 1 and 9 users
+1 more
EladChai says

yes, but not to all tickets.

The reply was kind of automated:

“Thank you for your message to Envato support. We will have it investigated and take the appropriate action necessary.”

Guess they do nothing after this message cuz he keeps buying and publishing our items.

I’m sending DMCA ’s but this is not what my topic is about.

It’s about this specific member who should get banned and he is still here and I don’t get why.

5193 posts
  • Community Superstar
  • Italy
  • Sold between 10 000 and 50 000 dollars
  • Has been a member for 3-4 years
  • Microlancer Beta Tester
  • Beta Tester
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author
  • Author had a Free File of the Month
+2 more
doru says

I have informed envato about an user who have a referral link placed on a warez website, not posted in the comments but on an area where only who own that place can edit. This user still exist here and he actually referred at least 50 people.

Now this website have anything from themeforest to tutplus, and he is obviously making money by publishing pirate links but also he is taking money from envato when someone visit that website and click that referral link.

if someone of you can defend this issue I’m listen.

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