306 posts Tabvn
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tabvn says

Hi Everybody. do you know what is this ?

i dont have any Extended sale .

Have look at ticket #TEB-883-43342

i need help!

thank you.

1373 posts
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dekurvajo says

its a “minus”? i mean allowance?

306 posts Tabvn
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tabvn says

@dekurvajo that mean , I lost money from my account (minus)

1378 posts
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Anps says

wow, that a big one.

1737 posts
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gbs says

How could this called “Earnings” LOL =)

1373 posts
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dekurvajo says

it’s a serious amount… i would like to know exactly what is this. Please inform us when you got the answer from them, i dont like surprises like this.

306 posts Tabvn
  • Bought between 1 and 9 items
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  • Has been a member for 2-3 years
  • Referred between 200 and 499 users
  • Sold between 250 000 and 1 000 000 dollars
tabvn says

I did create a ticket to envato, and i dont know when they will get back to me. Envato should give option support for urgent problem ex: Online chat …

now i ‘m very upset.

436 posts
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readactor says

maybe you had a refferal who bought an extended license from a fraudulent paypal account?

260 posts What we do in life, echoes in eternity!
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Prothemeus says

I did create a ticket to envato, and i dont know when they will get back to me. Envato should give option support for urgent problem ex: Online chat … now i ‘m very upset.

I had a similar problem 2 weeks ago, a buyer unintentionally (who does that with these amounts?!) had purchased an Extended License so the amount was withdrawn from my balance later. I got in touch with support within 30 minutes after posting my ticket ID.

306 posts Tabvn
  • Bought between 1 and 9 items
  • Elite Author
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 200 and 499 users
  • Sold between 250 000 and 1 000 000 dollars
tabvn says

maybe you had a refferal who bought an extended license from a fraudulent paypal account?
Friend i dont have extended sale , and dont have any big amount i earns from referral of extended sale. I dont see in my statement balance.

Now i must wait, i hope Envato will solve my problem, this is big money for me :(

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