Thanks to all peoples are commenting on this thread, and thanks for sharing to me this bad news. really sad news for me since i just got back after New Lunar year.
I hope Envato will solve this problem for me as soon as possible.
Thanks once again!
I Got reply from Envato.
Problem solved!! this is refund issue, that is why i lost money.
what does it really mean? Will you get your money back or they added the money to your account by mistake?
OrangeIdea saidIt’s my mistake, Now i check again every sale and i see i have one extended license sale. That’s why i said sorry Envato in prev my comment.
Friend i dont have extended sale…tabvn saidDon’t get it…
No, money is lost it’s refund for a extend license sale.Sorry Envato!
Oh… got it…
- Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
- Open a support ticket if you would like specific help with your account, deposits or purchases.
- Item Support by authors is optional and may vary. Please see the Support tab on each item page.
Most of all, enjoy your time here. Thank you for being a valued Envato community member.