- Microlancer Beta Tester
- Sold between 100 000 and 250 000 dollars
- Has been a member for 6-7 years
- Author was Featured
- Item was Featured
- Interviewed on the Envato Notes blog
- Exclusive Author
- Repeatedly Helped protect Envato Marketplaces against copyright violations
If we already have items in the Update queue should we delete them? Or does this only apply to new updates? ThanksThe same question here. I’ve a update in the queue which is uploaded 4 days ago. Do I need to delete it and re-upload it later? Thanks.
Thomas
- Australia
- Bought between 10 and 49 items
- Envato Staff
- Exclusive Author
- Featured in a Magazine
- Grew a moustache for the Envato Movember competition
- Has been a member for 6-7 years
- Interviewed on the Envato Notes blog
Hi Sike – I would hold off doing anything for now, but it is very likely that you will need to delete and reupload as we’ve found the recent updates have been missing files. We think we have solved this but are doing testing now.
- Attended a Community Meetup
- Australia
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1000 and 4999 items
- Contributed a Blog Post
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
- Exclusive Author
Hey guys, just to reiterate, we’re leaving everything on freeze until Tuesday morning when everyone in the melbourne office is back at work (it’s a long weekend over here).
James, John, Ryan, Vahid and our site managers have been looking at the problem this weekend, and though it seems like we’ve fixed most of it, I think we should leave it all frozen until the whole team is in the office to make sure it really is all fixed up before we unfreeze the queues in case there are any remaining creases to be ironed out!
What a weekend 
- United Kingdom
- Has been a member for 3-4 years
- Bought between 10 and 49 items
- Referred between 1 and 9 users
- Sold between 100 and 1 000 dollars
- Exclusive Author
It would make some sense to post an announcement on the author dashboard, rather than the forum and something on the file upload page.
Just a thought
- Beta Tester
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 5-6 years
- Item was Featured
- Referred between 10 and 49 users
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Sold between 100 and 1 000 dollars
- United States
This will likely apply to re-submission of “Soft Rejected” files too, as they go to the Update queue, not the regular queue. Probably not too many out there with reviewing on hold on the regular queue for a now, but if you do have a Soft Rejected file you haven’t re-submitted yet, hold off until the update queue reopens.
- Exclusive Author
- Beta Tester
- Microlancer Beta Tester
- Sold between 1 and 100 dollars
- Has been a member for 3-4 years
- Bought between 50 and 99 items
- United States
It would make some sense to post an announcement on the author dashboard, rather than the forum and something on the file upload page. Just a thoughti think they should post it in the fourm and on the dashboard.. cause they might come to activeden first.. before they try to upload a file.. then they will see the thread
- Attended a Community Meetup
- Australia
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1000 and 4999 items
- Contributed a Blog Post
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
- Exclusive Author
It would make some sense to post an announcement on the author dashboard, rather than the forum and something on the file upload page. Just a thought
Good point! I’ve added one! Thanks Jack!
- Author was Featured
- Item was Featured
- Exclusive Author
- Has been a member for 3-4 years
- Author had a File in an Envato Bundle
- Interviewed on the Envato Notes blog
- Contributed a Tutorial to a Tuts+ Site
- Microlancer Beta Tester
waitting!!
- Has been a member for 3-4 years
- Sold between 10 000 and 50 000 dollars
- Exclusive Author
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 1 and 9 items
- Referred between 10 and 49 users
- Turkey
Thanks for your update. I’m waiting bug fixing process. When this bugs will be fixed?
- Beta Tester
- Bought between 1 and 9 items
- Bulgaria
- Exclusive Author
- Has been a member for 3-4 years
- Item was Featured
- Referred between 50 and 99 users
- Sold between 50 000 and 100 000 dollars
Thanks for the heads up, I have an item update in the queue.
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