The item is in hidden tab “soft rejected” so hmmmm what to do?
- United Kingdom
- Exclusive Author
- Sold between 1 000 and 5 000 dollars
- Author was Featured
- Won a Competition
- Referred between 100 and 199 users
- Author had a Free File of the Month
- Bought between 10 and 49 items
- Interviewed on the Envato Notes blog
Hotpin said
The item is in hidden tab “soft rejected” so hmmmm what to do?
I think if you just upload the preview again or something, and then write your message to the reviewer, you’ll be able to send it.
ToivoMedia said
Hotpin saidI think if you just upload the preview again or something, and then write your message to the reviewer, you’ll be able to send it.
The item is in hidden tab “soft rejected” so hmmmm what to do?
I am afraid that they will misunderstand and think i re uploaded without changes
Hotpin said
The item is in hidden tab “soft rejected” so hmmmm what to do?
Oh ok. Just edit the ‘Item Description’ and add the links on-top and and re-submit it. You are combining existing marketplace items as a bundle, therefore, it should be approved. The reviewer probably thought they are new items. I have had similar case several times but I wasn’t told to modify anything. The Reviewer simply told me to provide the links to the various marketplace items.
There are other authors that forgot to provide links and their items were priced low as a new submission. So, it is just a simple mistake.
ok thanks guys 
- Microlancer Beta Tester
- Sold between 10 000 and 50 000 dollars
- Interviewed on the Envato Notes blog
- Most Wanted Bounty Winner
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Exclusive Author
- Has been a member for 3-4 years
- United States
- Referred between 1 and 9 users
I always mention the item links in the note to reviewer section too.
- Envato Staff
- Reviewer
- Community Moderator
- Venezuela
- Has been a member for 4-5 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Microlancer Beta Tester
- Sold between 10 000 and 50 000 dollars
- Exclusive Author
The issue has been resolved it was a small mistake.
Locking this one now.
