Recently when I fill out a ticket, it doesn’t show up in the support center and does not get input in the system. I get a confirmation email that it was registered but when I click on the link to go to the support center it is not there and I don’t get any responses.
Not sure what to do. I filled out a new one this morning but I doubt it went through, the same thing happened. Can anyone help?
So it is not only my problem. I have bigger problem, I didn’t even get email with my Ticket ID Can somebody tell me what to do? I tweeted to support center today and I’m waiting now.
- Microlancer Beta Tester
- Envato Staff
- Exclusive Author
- Author had a File in an Envato Bundle
- Beta Tester
- Has been a member for 4-5 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 100 and 499 items
cache empty, windows xp, firefox. this is new for me, earlier everything was ok. spam folder i know that this is best solution on most cases but i checked spam folder before I will try again, thanks