- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 2-3 years
- Sold between 50 000 and 100 000 dollars
- United States
Recently when I fill out a ticket, it doesn’t show up in the support center and does not get input in the system. I get a confirmation email that it was registered but when I click on the link to go to the support center it is not there and I don’t get any responses.
Not sure what to do. I filled out a new one this morning but I doubt it went through, the same thing happened. Can anyone help?
- Exclusive Author
- Has been a member for 2-3 years
- Poland
- Referred between 1 and 9 users
- Sold between 100 and 1 000 dollars
So it is not only my problem.
I have bigger problem, I didn’t even get email with my Ticket ID 
Can somebody tell me what to do?
I tweeted to support center today and I’m waiting now.
- Microlancer Beta Tester
- Envato Staff
- Reviewer
- Community Moderator
- Exclusive Author
- Author had a File in an Envato Bundle
- Beta Tester
- Has been a member for 4-5 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
Hmm, have you tried clearing your cache? That might help as the cache tends to do weird things sometimes. Also, which browser do you use? OS?
Most importantly though, have you checked your spam folders?
- Exclusive Author
- Has been a member for 2-3 years
- Poland
- Referred between 1 and 9 users
- Sold between 100 and 1 000 dollars
cache empty, windows xp, firefox.
this is new for me, earlier everything was ok.
spam folder i know that this is best solution on most cases but i checked spam folder before
I will try again, thanks
