My last item approved has been priced very low, at least half compared to all the similar item in the marketplace. I tried to contact support but when i try to open a ticket, an error page occur, and it continue saying that the captcha code isn’t correct… i tried 4-5 times, the same error occur… what can i do?

hmmm, maybe just wait for staff response. Or if you want to embrace the low price. Advertise it as 50% off and see if you can get alot of sales? People might see that it is really low priced compared to the rest and then they may purchase it?

Are you experiencing the same problem with the support ticket? Because i tried also with different browser but the same error occur.

there is a page with this message: #1 [internal function]: Controller_Submit->Confirmation() #2 /var/www/resolve-stable-ioncubeopen-4-30-649/upload/swift/library/MVC/class.SWIFT_Controller.php(335): call_user_func_array(Array, Array) #3 /var/www/resolve-stable-ioncubeopen-4-30-649/upload/swift/library/Module/class.SWIFT_Module.php(164): SWIFT _Controller::Load(Object(SWIFT_Interface), Object(SWIFT_Module), Object(SWIFT_Router), false) #4 /var/www/resolve-stable-ioncubeopen-4-30-649/upload/swift/library/class.SWIFT.php(765): SWIFT _Module->ExecuteController() #5 /var/www/resolve-stable-ioncubeopen-4-30-649/upload/swift/library/class.SWIFT.php(919): SWIFT ->Initialize() #6 /var/www/resolve-stable-ioncubeopen-4-30-649/upload/swift/swift.php(152): SWIFT ::GetInstance() #7 /var/www/resolve-stable-ioncubeopen-4-30-649/upload/index.php(28): require_once(’/var/www/resolv…’) #8 {main} Invalid Core Data: Department, Status, Priority, Type (library/class.SWIFT.php:768)

0 /var/www/resolve-stable-ioncubeopen-4-30-649/upload/modules/tickets/client/class.Controller_Submit.php(459): SWIFT _Ticket::Create(‘Price way to lo…’, ‘andre28’, ‘andreabalzano_8…’, ‘http://graphicr...', 5, ‘4’, ‘7’, ‘0’, ‘60057’, 0, 1, 2, 1, ’’, 0, true)

Have you tried tweeting Support? – http://twitter.com/#!/envato_support

andre28 said
Are you experiencing the same problem with the support ticket? Because i tried also with different browser but the same error occur. there is a page with this message: #0 /var/www/resolve-stable-ioncubeopen-4-30-649/upload/modules/tickets/client/class.Controller_Submit.php(459): SWIFT _Ticket::Create(‘Price way to lo…’, ‘andre28’, ‘andreabalzano_8…’, ‘http://graphicr...', 5, ‘4’, ‘7’, ‘0’, ‘60057’, 0, 1, 2, 1, ’’, 0, true) #1 [internal function]: Controller_Submit->Confirmation() #2 /var/www/resolve-stable-ioncubeopen-4-30-649/upload/swift/library/MVC/class.SWIFT_Controller.php(335): call_user_func_array(Array, Array) #3 /var/www/resolve-stable-ioncubeopen-4-30-649/upload/swift/library/Module/class.SWIFT_Module.php(164): SWIFT _Controller::Load(Object(SWIFT_Interface), Object(SWIFT_Module), Object(SWIFT_Router), false) #4 /var/www/resolve-stable-ioncubeopen-4-30-649/upload/swift/library/class.SWIFT.php(765): SWIFT _Module->ExecuteController() #5 /var/www/resolve-stable-ioncubeopen-4-30-649/upload/swift/library/class.SWIFT.php(919): SWIFT ->Initialize() #6 /var/www/resolve-stable-ioncubeopen-4-30-649/upload/swift/swift.php(152): SWIFT ::GetInstance() #7 /var/www/resolve-stable-ioncubeopen-4-30-649/upload/index.php(28): require_once(’/var/www/resolv…’) #8 {main} Invalid Core Data: Department, Status, Priority, Type (library/class.SWIFT.php:768)

Yes, I’m also getting same error.

KingDog said
Have you tried tweeting Support? – http://twitter.com/#!/envato_support

No problem. I’ll send in a ticket.

Thanks for letting us know about this guys, I’ll do some testing with the team and bring this to the attention of the developers. Thanks again!