1 post
  • 2 Years of Membership
  • Collector Level 3
alwaztypin
says

Hello! Thanks for showcasing these great products. I have an open ticket on problems with downloading an AE template HDD-486-55087.

Thank you!

911 posts Never trust a ballerina with a moustache
  • 4 Years of Membership
  • Australia
  • Blog Interview
  • Collector Level 3
+6 more
Carmen
says

Hi guys, I’m going to lock this thread now, as this particular issue has been resolved. If you do have any new/ unrelated issues please contact support! :) Thanks everyone.

69 posts
  • Collector Level 3
  • Australia
  • Mo Bro
  • Beta Tester
+5 more
jesshooper
says

For those of you that appreciate a more technical view of these kinds of events, Lucas (one of our awesome devs) has written a thorough post-mortem of what caused the issues we experienced on the 10th of January, and what steps were taken to fix it. It’s available here on We build Envato, the new home for Envato’s development team. While you’re there, have a browse around the other articles. More will be added in the future!

5441 posts
  • Author Level 11
  • Moderator
  • Winner
  • 6 Years of Membership
+20 more
dtbaker
Moderator
says

Wicked reading! Love hearing what you guys are up to down there

2 posts
  • 2 Years of Membership
  • Germany
tvalidation
says

Great…

23 posts
  • 3 Years of Membership
  • Collector Level 4
  • United States
DSCMarketing
says

Hell, I tried to make a deposit. NO GO! Three different types of credit cards. I am about to just find a different site. I may have only spent $800.00 here….

3197 posts
  • Affiliate Level 7
  • Author Level 5
  • Collector Level 3
  • Feedback Guru
+14 more
94
says

^ Hi DSC, I’m sorry to hear you are currently having issues using Paypal for marketplace deposits. Please consider this simple solution, which has been proven successful to some.

If the problem persists, please be so kind to Contact Support and they’ll gladly look into it. Your patience and feedback are appreciated. Good luck.

69 posts
  • Collector Level 3
  • Australia
  • Mo Bro
  • Beta Tester
+5 more
jesshooper
says

Dzinc is correct. :) And on that note, I’m going to lock this thread now, as the original topic is now resolved.

by
by
by
by
by
by