GraphicRiver

Upload Problem, I thnk.

12 posts
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Sold between 1 000 and 5 000 dollars
  • United States
jamiecroft says

Hello I am new so forgive me. I am trying to upload using the new upload, but after a while I get the screen that says they are working on something, etc. and asks me to refresh.

Now, I am uploading a Large .zip file (235mb). Is that the problem or are they actually working on the site.

Anyone else had this problem.

I have also Tried the older version of the upload.

Thanks so much jamie

147 posts
  • Bought between 50 and 99 items
  • Europe
  • Exclusive Author
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 100 and 1 000 dollars
mediaconcierge says

I faced some problems with the New Uploader as well, that’s why I still use the “old” one

1173 posts
  • Australia
  • Beta Tester
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 10 000 and 50 000 dollars
Motionreactor says

I have been getting that and unfortunately I think it is because of admin activity. Although I noticed it happened out of work hours Aussie time, which I made a mental note of. So I have my suspicions, but otherwise I think it works fine (works for me).

2201 posts
  • Author had a File in an Envato Bundle
  • Bought between 1 and 9 items
  • Contributed a Tutorial to a Tuts+ Site
  • Exclusive Author
  • Has been a member for 4-5 years
  • Netherlands
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 1 000 and 5 000 dollars
ArikB says

Errors do happen with the new style upload, I’ve also had some errors while reviewing. I suggest you try the old style upload. And then remember to add tags through the edit tab on the product page.

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