GraphicRiver

What's wrong with the upload form ?

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Kimchi says

I am trying to upload and click the upload button, but what happens?

Show:

Please review the following issues That Occurred

Thumbnail is required
Main File (s) is required
Thumbnail unsupported filetype:. Identify: not a jpeg file: starts with 0x00 0x00 `/ data2/marketplace/shared/files/tmp/b54d28aa-3139-11e1-bd94-842b2b692e1a/80x80.jpg '@ jpeg.c/emitmessage/232 . for file '80x80. jpg '
Thumbnails must be 80x80px, but provided the image was 0x0.

I have filled in all fields ..

5 months ago
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insitudiseno says

Hi! Looks like a format problem.. try saving the thumbnail again. Good luck!

5 months ago
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quickandeasy says

Hi Kimchi,

I recall having a similar problem when I first signed up.

As @insitudiseno said, try re-saving your thumbnail and upload again.

If the problem persists, you may want to contact Support

5 months ago
quickandeasy is a moderator
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aaranmcguire says

you can also try uploading it with the FTP service if that does not work then it is most probably the format.

5 months ago
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Kimchi says

I am using FTP , and have uploaded many files, but still the same …

5 months ago
515 posts
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  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 100 and 499 items
  • United Kingdom
  • Referred between 10 and 49 users
aaranmcguire says

i have seen other posts today with people having issues with the uploader, i would send a email to support http://support.envato.com

5 months ago
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Kimchi says
aaranmcguire said
i have seen other posts today with people having issues with the uploader, i would send a email to support http://support.envato.com

Yeah, thank you…..

5 months ago
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