- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 1-2 years
- Sold between 1 000 and 5 000 dollars
Note: I’m the author of this theme, I’m not a buyer.
My WordPress theme “Origin” was removed from the market, and I have not received any notice or statement, What happened? why?
I have sent a ticket on Envato Support Center ten hours before, but no reply until now.
How should I do or anyone can tell me probably what is the reason?
Item title: Origin: Creative Portfolio WordPress Theme Item link: http://themeforest.net/item/origin-creative-portfolio-wordpress-theme/1548806
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 50 and 99 items
- Exclusive Author
- Has been a member for 4-5 years
- Item was Featured
- Referred between 500 and 999 users
- Sold between 250 000 and 1 000 000 dollars
[edit] You mean the theme that you created was removed? That is strange! And you have been waiting for a response from support for awhile now? That’s not really too strange though, lol. Hopefully someone will repsond soon. Bug them on Twitter!
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 1-2 years
- Sold between 1 000 and 5 000 dollars
ThemeBlvd said
[edit] You mean the theme that you created was removed? That is strange!
Hi, Thank you for your reply. Sadly, I’m the author of this theme.
- Has been a member for 1-2 years
Do you have external demo?
- Microlancer Beta Tester
- Sold between 100 000 and 250 000 dollars
- Most Wanted Bounty Winner
- Author was Featured
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 2-3 years
Check your spam folder.
It might have been soft deleted due to artwork usage in the template. Theres a thread about it somewhere… On my iPad 
- Microlancer Beta Tester
- Envato Staff
- Author had a File in an Envato Bundle
- Lead Reviewer
- Blog Editor
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Forum Moderator
- Sold between 10 000 and 50 000 dollars
- Author was Featured
It appears the item is disabled due to copyright issues. Please contact support to further discuss your item.
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 1-2 years
- Sold between 1 000 and 5 000 dollars
Siddharth said
It appears the item is disabled due to copyright issues. Please contact support to further discuss your item.
Hi Siddharth, thank you for you reply. I have sent a support ticket, what are other things I need to do, or other faster ways to contact the support? Because no any replies until now.
- Bought between 100 and 499 items
- Croatia
- Exclusive Author
- Has been a member for 4-5 years
- Referred between 50 and 99 users
- Sold between 5 000 and 10 000 dollars
sit down and cry. there’s no way you can faster things up here :/
- Microlancer Beta Tester
- Sold between 250 000 and 1 000 000 dollars
- Item was Featured
- Author was Featured
- Bought between 50 and 99 items
- Referred between 200 and 499 users
- Author had a Free File of the Month
- Repeatedly Helped protect Envato Marketplaces against copyright violations
Check “Hidden” tab in Dashboard.
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 2-3 years
- Referred between 1 and 9 users
- Sold between 50 000 and 100 000 dollars
- Thailand
madeinwp said
Siddharth saidHi Siddharth, thank you for you reply. I have sent a support ticket, what are other things I need to do, or other faster ways to contact the support? Because no any replies until now.
It appears the item is disabled due to copyright issues. Please contact support to further discuss your item.
If you got copyright issues because you use unauthorize “branding image” such as Android, Apple … . You can resolve this issue by changing or remove them and ask reviewer to recheck.
You can use these logo instead : http://envato.s3.amazonaws.com/wiki/EnvatoMarketplace_Logos.zip
I am not sure that you got the same issue as me or not, hope this help
Request processing...