Frequently Asked Questions

After installing Plug-In, when I click on any button Photoshop gives me error saying “Command not currently unavailable”?

This error is caused because you didn’t installed the ATN (action) & Retouch Preset files. Please make sure that both of the files are installed along with the Plug-In / Extension. For further info please follow our Installation Guide for Windows and Mac.

Some of the Plug-In features are working and other give error “Command is currently unavailable”?

Please make sure that after using one feature you click on “Finalize Image” button before using other features and do this same thing after using every feature.

When I click on the .zxp the extension manager tells me Magic Retouch Pro does not contain a valid signature?

This error occur mostly in Photoshop CS5 or CS5.5 this is a bug with Photoshop but Adobe has released a patch to fix this problem. Just head over to the link provided below and install the patch, after that Magic Retouch Pro Plug-In will install without any error.

Patch Link: http://blogs.adobe.com/cssdk/2011/12/fix-for-extension-signature-bug-on-mac-os-10-7-patch-posted.html

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