Popular questions for this item

This page contains answers to frequently asked questions, and recommendations for optimal use of my actions.

FIVE REASONS why people choose Eugene-design actions

1. Save time. Actions for Photoshop are a great tool for your work. In just a couple of clicks you can transform objects and images, giving the impression of hours of hard work! Amazing effects, in minutes.

2. No technical expertise required. My actions are simple to use, and give professional results, so you don’t need to be an expert in photo manipulation and effects. Whether you’re new to Photoshop, or an experienced Photoshop craftsman, actions are the perfect tool for getting the best out of your work.

3. High quality results. In developing my actions, I focus on the quality of the final result. I use only the highest quality brushes and textures, and the results are stunning.

4. Step-by-step video tutorials. I include detailed video tutorials for all of my actions, demonstrating how to set up Photoshop, how to use actions, and how to adjust the final composition to achieve the best result.

5. Personal support. I appreciate every buyer, so if I receive an e-mail from you, I will get back to you straight away. I will then continue to work with you for as long as it takes to solve your problem.

Please read these general recommendations before using an action.

1. Use high-quality photos. For optimum results, use my actions with high-quality photos. I recommend using images with a resolution of 1500-4000 pixels on one axis. The best resolution is 2500-3500 pixels on one axis. If your photo has a resolution of less than 1500 pixels, you can increase it physically. In this case, the action will work correctly, but the result will not be as good as with high-quality photos. To increase the resolution of a photo, go to Image->Image Size and change the width or height value.

2. Never paint the area with a thin brush, as this will impede the work of the action. If you paint the area with a thin brush (smaller than 2 pixels) the action will not work correctly, and errors will appear. You can see the optimum thickness of the brush in the image previews (see examples here or here)

3. Do not use images that are too overexposed or too dark. This can affect how the action performs, and the final result. It is best to use photos with average lighting. With almost every one of my actions, you can adjust the brightness and contrast of the image after the action has finished its work. For more information, watch the video tutorials on my YouTube channel

4. Always watch the video tutorial before using an action. Each action comes with a help file, with text instructions, but I would still recommend that you always watch my video tutorial before using an action. This is the quickest way to get started: it will help you configure your Photoshop, understand the detailed process of using the action, and work on the final composition to improve the end result. You can find my video tutorials on the item page for each action, or on my YouTube channel

5. Do not paint the area with brush opacity of less than 100%. When you paint the area, make sure that your brush opacity is 100%. This will help you to clearly define how the action will perform, to avoid mistakes, and to create a more intense and eye-catching result.

If you are experiencing errors, it may be due to the configuration of your Photoshop.

To quickly reset Photoshop configuration, hold down Alt, Ctrl, Shift (for PC) or Command, Option, Shift (for Mac) while starting up Photoshop. When a window appears, agree to the steps, restart Photoshop, and run the action. If you still get an error, try running the action with a different photo.

If this doesn’t solve the problem, please send me your PSD file with your original photo and “area” layer. I will find out the exact cause of the error and help you with the action.

My email address is: eugenedesign19@gmail.com

How to configure Photoshop to work with actions.

1. Make sure you are using the English version of Photoshop. Each action has been created and optimized to work only with the English version of Photoshop, so please make sure that you are using this version. If not, don’t worry: you can change the language of your version of Photoshop to English (and switch back again) using this method

By the way, my best selling Double Exposure Action has recently been updated, and you can now use it with the English, German, French, Italian and Spanish versions of Photoshop.

2. Use the RGB Mode and 8 Bits color. To check these settings, go to Image->Mode and check the “RGB color” and “8 Bits/Channel”.

3. Make sure that the option “Add ‘copy’ to Copied Layers and Groups” is turned on. This option applies only to CS5 and later versions of Photoshop. On the “LAYERS” panel, click on the menu icon, go to “Panel Options…”, and check that the “Add ‘copy’ to Copied Layers and Groups” is turned on.

4. Use a photo with 72dpi or higher. If you are using a photo with less than 72dpi, the action will not function correctly. To fix this, go to Image->Image Size and increase the resolution value.

5. Set the Opacity of brush to 100%. Set the Opacity of the brush to 100%. Select the “Brush Tool” and move the opacity slider to 100%.

Answers to frequently asked questions and solutions to the most common errors.

The object “layer “Background”” is not currently available.

Your photo needs to have a background view. Select the layer with the photo, then – from here – go to Layer->New->Background. That should solve the problem.

The object “layer “area”” is not currently available.

Select the layer that contains the area and rename it as “area” (without using caps lock).

Do the action work on Photoshop Elements?

Unfortunately, no. Photoshop Elements is a lite and simplified version of Photoshop, so it cuts out some of the features of Photoshop – such as filters – which are needed when using actions.

The last 50-200 steps of action are empty. How can I fix that?

Don’t worry about it – it’s just a visual bug in Photoshop CC 2015. This does not affect the action and it will still work perfectly.

Message about that some layer is not available. For example: The object “layer “Layer copy 6”” is not currently available.

This message means that Photoshop cannot detect a layer with this name, as it has not been previously created. This is a fault or bug with Photoshop. Check out the action on another image, and if the problem persists, please reset the Photoshop settings (as described above). It sometimes helps to simply restart the action. I highly recommend watching the video tutorials for each action to avoid such problems. If these steps do not help you solve the problem, please send me your PSD file with your original photo and “area” layer. I will find out the exact cause of the error and help you with the action.

My email address is: eugenedesign19@gmail.com

Error “The command stroke is not currently available”

Try increasing the resolution of the photo to 3000-5000px on one axis. To do this, go to Image->Image Size and change the Width or Height value. If this doesn’t help, increase the DPI of your image to 300dpi by going to Image->Image Size and changing the Resolution value to 300 Pixels/Inch.

Action is not work right. The result is not like in preview.

The results will depend on the quality of your photos and the area that you’re painting. If you follow the guidelines for image size and resolution, and brush thickness and opacity, you will get amazing results. Sometimes, it is possible that the names of the brushes that an action uses coincide with names of brushes that have been installed previously. To fix this, delete all brushes, except the standard brush, by going to Edit->Presets->Preset Manager, selecting the brushes and removing them. Then, load the new action brushes again, and run the action.

The command “Filter Gallery” is not available

All of my actions work in 8-bits color mode, so you may see this error if you have set up Photoshop to 16 or 32-bit color mode. To fix this, go to Image->Mode and check the 8 Bits/Channel. The second possibility is that you are using a portable version of Photoshop, which has removed part of the filter. For my actions to work correctly, you need to be using the full version of Photoshop.

The command “Make” is not currently available.

This error means that your Photoshop settings are incorrect, so you need to reset your Photoshop and configure it correctly (as described above). If that doesn’t work, try running the action with another photo. If the error still appears, please send me your PSD file with your photo and “area” layer. I will find out the exact cause of the error and help you with the action.

My email address is: eugenedesign19@gmail.com

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