I thought I was downloading this for the photo mock ups but instead got the design files. Downloading this is like a misleading ebay buy. This is over priced for something that takes 10 minutes to make.
If you can do this in 10 mins then you are a better man than I am and I wish you good luck with your future sales!
This is the single best selling Stationery and Corporate ID file on Graphic River and after almost 900 sales to customers all over the world you are the first person to misread my detailed item description.
It depicts exactly what is contained in the package.
If you made an honest mistake I am happy to refund you.
If you blame me for your lack of reading and depreciate my design I am inclined to think that you’re looking for a cheap way out.
I am always receptive to feedback and critique. I do not respond so well to degrading comments.
First off I want to apologize for coming off negative about the design work. I was in a bad mood due to a harsh deadline on a project. I overlooked the details because this is my second purchase on Graphic River and I was in the middle of working on a project while sleep-deprived during an all-nighter. I was more so aggravated at myself due to being a broke college student and for spending money on the wrong file. My intention for downloading the file was for the physical stationary mockup material and with being in a time crunch I saw the picture and quickly downloaded. I am sorry for disrespecting you and I wasn’t directing it towards the design work. The frustration of dealing with a slow computer all night got the best of me. I understand if you don’t want to give me a refund but if you could direct me towards the mockup material you used I’d greatly appreciate it. Now that I have a clearer mindset I’ve realized how I was taking out my mistake on you and I hope you don’t take it personally.
No problem Ryan, we’ve all been there. Apology accepted, we’re all good!
If you contact me through my profile page I’ll happily refund you and help you out with the mockups. I don’t think I’m allowed to post links here.
I love the set but I’m having a big problem with the InDesign files. I’m using CS5.5 (Mac) and I can’t open the files. It says they were saved in CS6. I didn’t notice anything when purchasing that mentioned I had to have at least 6.0.
Any ideas on how I can use the files?
Hi Maisera, thanks for your purchase!
Included in the set are both .indd and .idml. With CS4 and CS5 you should be able to open the .idml version:
If you need any further assistance please let me know and I’ll try and save in any format you may need..
I like the design but I work with Pages on a iMac. I can open word documents, Have you any idea if the design is converted to pages correctly? Sometimes word docs look a little bit different, when I open them in pages.
Best regards, Joachim
thanks for your interest in my work!
I don’t have a Mac, so I honestly can’t tell. I do have a customer who uses these in Word for Mac and I know they work there.
If you’re interested I’m happy to send you a sample page and you can check if it displays correctly.
I’m also happy to refund you if you make the purchase and the Word docs don’t display as intended. I prefer a satisfied customer to $10 in my pocket
Let me know if and how you wold like to proceed.
thanks for your quick response!
Let’s give it a try.
If there ist any difference, I try to adjust it in pages. If it doesn’t work properly, I show you the PDFs. And if we don’t find a solution, I will give it back.
Sure, could you contact me with a mail address through my profile page? Then I’ll send you a sample template via mail – we can’t attach files through the comments function here.
Thank you so much for the support! It will work for me in Pages too, so I just bought it.
Good stuff, glad it worked out for you, and thanks again for your interest! Have fun with it
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