319 comments found.

good luck with sales man

Thanks!

Not happy that you purchase the advertised version only to be told there is a more up to date version for the same price in the readme document.

Hey!

‘Dispersion 2’ is not a more up to date version, it is a completely different Action. It is just titled ‘Dispersion 2’ as I am creating a series of them i.e. Dispersion, Dispersion 2, Dispersion 3 etc.

So if you download Dispersion 2, you will be getting a different effect to the one you have just downloaded.

Thanks

spippin

spippin Purchased

I’m having trouble with dispersion action….having to hit continue a gazillion times. It keeps saying “Xx” layer is not available. (Among other lines requiring a continue or enter) The section worked great the first couple of times. and now I get frustrated with it (& Paradigm) because of the same thing. I have re downloaded both and saw there is an update to paradigm so maybe that’ll fix it; going to go see. But I really want dispersion to work. I’m on the most up to date version of PS Creative Cloud. Thanks for any help! spippin@fbcfairhope.org.

Hey -

I just emailed you with a test file to run. It could be an issue with your file setup as there have been no updates needed yet for this Action. The Paradigm Action has had an update, so just make sure you are loading the Action inside the ‘CC 2015.5+’ folder.

Thanks

KenTOC

KenTOC Purchased

Same problem as spippin above. There is no CC 2015.5 folder, just two files; no folders.

Hey!

There are no version folders required for this Action as the one Action file works from CS3 > CC 2017. I only create Photoshop version folders if Photoshop makes changes and requires me to update the Action file to work on that specific version of Photoshop.

If you are having troubles with the file please email me so I can help you out. My email address is on the help page here.

Thanks

becom57

becom57 Purchased

Hi ! The script does not work to Photpshop CS6. All the time I have an error message : The object “Background” is not currently available. What is happened ?

Hey!

When you open your photo, just check that your photo layer is set correctly as the ‘Background’. So if you open your photo and it is not called ‘Background’ with a lock symbol next to it, go to the menu ‘Layer > New > Background from Layer’. This will then set your photo layer correctly as the background.

If you are still stuck please email me. My email address is on the help page here. Scroll down the page and click ‘Show More’, from there you will see my email address in the large bold text.

Thanks

I look at your support page to see that there is now a specific 2017 cc version. When I redownload I don’t see this file. Any way I can get it?

Hey!

There is no specific CC 2017 version needed for this Action. The one Action file works from CS3 > CC 2017.

There will only be Photoshop version folders if the Action needed to be updated to work with that specific version.

Thanks

I have the same problem: the command stroke is not currently available photoshop

How can I fix it?? I purchased this action a long time ago:(

Hey -

Please re-download the Action from your downloads area as there has most likely been an update for the Action. Then delete your old Action and install the new one.

If you are having troubles please email me. My email address is on the help page here. Scroll down the page and click ‘Show More’, from there you will see my email address in the large bold text.

Thanks

hello , this action gives me very pure realts , i have no idea why

Hey -

I can take a look at your photo if you like and provide some tips. Can you please email me and send your photo? My email address is on the help page here. Scroll down the page and click ‘Show More’, from there you will see my email address in the large bold text.

Thanks

hi thank you for your answer, i have noticed that in the zip filr i have download there was no brush. so i went again to download and fins out there is still no brush , i have read here that there should be please advise befor i am sending you the files

Hey!

No brushes are required for this Action. Below is the video tutorial for your reference.

https://www.youtube.com/watch?v=M2-4xIfe4rI&feature=youtu.be

If any further issues please email me, My email address is on the help page here. Scroll down the page and click ‘Show More’, from there you will see my email address in the large bold text.

Thanks

raquii

raquii Purchased

I don’t get it. Where are the instructions on how to use this?

Hey -

Below is the video tutorial:

https://www.youtube.com/watch?v=M2-4xIfe4rI&feature=youtu.be

The link is also in the readme file. If you are stuck using the Action please email me. My email address is on the help page here. Scroll down the page and click ‘Show More’, from there you will see my email address in the large bold text.

Thanks

Hmmm i dont think this would work with CC2018….would it?

Hey!

I have tested it on CC 2018 and there are no issues. Any Action that required an update I announced on the support page here.

Thanks

I’m not able to use, I have my Background layer, and new layer called brush, and I painted with hard brush and when I run, it says, “The object “Background” is not currently available” please help

Hey -

When you open a photo, most of the time it should automatically be set as your ‘Background’ layer and have a lock symbol next to it. If you open your photo and it is called something else other than ‘Background’, then you need to set it manually as the Background by going to the menu ‘Layer > New > Background from layer’.

For future reference, this error with the solution is covered on the help page here

If you are still having troubles please email me. Scroll down the page and click ‘Show More’, from there you will see my email address in the large bold text.

Thanks

Just purchased this action and as others a million times over I have to hold the enter key to continue as there are continual messages ‘NOT CURRENTLY AVAILABLE’........ I am a pretty experience CC user have checked everything that is shown in the tutorial and it just hangs sinning. Even the slightest brush mark on a guitar makes the plug in hang. I am on the latest CC Photoshop so its not my software or my brand new Mac book pro. Jut have a feeling Ive wanted my money ( handling fee as well???????? – really!!!!)

In addition to the above – I can’t even believe I wasted my money with this. Dont bother trying to help out, its an action, it should work everytime,but clearly there are bugs in it. With an action your shouldn’t have to check this and that before hand and alter your own particular work flow. My advice, don’t bother people, it’s rubbish…...

Hey!

I have tested the Action ( a lot times) with no issues. I actively update each Action if it stops working on a particular version of Photoshop. You most likely have an issue with your file setup, your preference files are not correctly (Which is a very common bug in Photoshop).

Please note that 90% of user errors are created by incorrect file setups and 10% from preference files that are not functioning correctly

If you send me an email, I can send you a test file to run that will quickly let me know if its your file setup or your preference files.

If I ever discover an issue with an Action, I try to update it within 24 hours.

My email address is on the help page here. Scroll down the page and click ‘Show More’, from there you will see my email address in the large bold text.

Thanks

Just purchase it, my images are 8k, so not sure why the entire image is effected when I apply the the brush as instructed, it deconstructs the entire screen.

Hey!

Just make sure you are not duplicated your photo layer to brush onto. Make sure the ‘brush’ layer is a new, transparent layer. If you have done that and still getting that result, can you please email me with a screenshot of your entire Photoshop interface.

It might be an issue with your preference files also, but I can send you a test file to figure that out.

My email address is on the help page here. Scroll down the page and click ‘Show More’, from there you will see my email address in the large bold text.

Thanks

Have the same problems as the most here. iam using cs5.1 on mac and its not working – yes i have do all the things with layers,backgrounds – its not working…

Hey!

Please email me and I will see what is causing the problem for you. The Action has been heavily tested and working. It is most likely just an issue with your file setup. I will send you a test file to run which will highlight where the mistake is in your setup.

My email address is on the help page here. Scroll down the page and click ‘Show More’, from there you will see my email address in the large bold text.

Thanks

Hey Seven Styles :) Really great Action loved it alot, i’ve been using it since i’ve purchased it but recently i am getting a problem everything runs smooth but now it asks me to press okay on every filter, crystalization as well as making group everything. The dialouge box pops up and ask my permission and trust me there are so many filters you have used tired of pressing okay okay everytime it pops up… any solution would be helpful… thanks and once again super great product

Hey!

Checkout the image below:

Make sure that grey checkbox next to the action in the actions panel is unchecked. If it is checked, then almost every step of the action will stop and ask for your setting confirmation before continuing. This can also lead to errors.

Thanks

Just bought the action, watched the video and have done everything I’m supposed to but it DOES NOT WORK. All I end up with is a multi-colored blob that vaguely resembles “sand.” Any idea what went wrong?

Hey!

It’s best you can email me so I can send you a test file to run. Running the test file quickly highlights the issue in your setup.

Also, there is no ‘Purchased’ icon next to your name, so if you do email me, you will need to send me proof of your purchase or I cannot help.

My email address is on the help page here. Scroll down the page and click ‘Show More’, from there you will see my email address in the large bold text.

Thanks

Hi I have CC2018. Have you updated the sandstorm motion kit to work with that version? I purchased the kit yesterday 1/26/18

Hey!

Yes it has been tested and working with CC 2018. Please email me if you are having issues with any part of it. My email address is on the help page here. Scroll down the page and click ‘Show More’, from there you will see my email address in the large bold text.

Thanks

can’t make it work tried everything you’ve suggested, tried it on a simple small image with just one streak, reset preferences, named the layer brushes, always get the command “select” not available.

Hey!

This will just be an issue with your file setup. Please email me so I can send you a test file to run – this file will quickly point out the problem in your setup.

Please note that there is no ‘Purchased’ icon next to your name, so if you do email me, you will need to provide proof that you did download the item or I cannot assist.

My email address is on the help page here. Scroll down the page and click ‘Show More’, from there you will see my email address in the large bold text.

Thanks

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