The most common cause for errors in actions are corrupted Photoshop preference files. This can cause an action to throw unusual errors that prevent the action from completing. Most of the time you don’t even know they are affected. This is generally the case if you have not run a Photoshop action before, in a very long time or have upgraded to a newer version of Photoshop.
Here is more information about the preference files
If you have checked the file setup instructions in the video tutorial, looked over the solutions to your error on this help page and are still experiencing errors across multiple photos, then I recommend resetting the preference files.
To reset your preferences, hold down Alt, Ctrl, and Shift keys (Mac: Command, Option, Shift) while starting up Photoshop. A dialog box will appear asking if you wish to delete the preferences/settings file. Delete it and then run the action again.
If you are using Photoshop CC, you can also reset your preferences by going to the menu ‘Edit > Preferences > General’ and then selecting ‘Reset Preferences on Quit’.
If you still receive an error after resetting the preference files, test out the action on another photo. If you receive the same error then there may be an issue within your Photoshop or the setup of your PSD file – if you only receive the error on one photo, please send me your PSD file so I can investigate and help you out. All I need in your psd file is your photo and ‘brush’ layer created. If you can also indicate what version of Photoshop you are using along with the first error you see – this will just help speed up the process of solving it for you.
Below are a few more things to try that have proven to errors where there should be no errors:
- Try purging the history as this can sometimes clear out any problems. To do this go to the menu Edit
-> Purge -> All. This is a great thing to do every time before playing an action.
- Restart Photoshop
- Re-download the action from your downloads area
- Install the action into your root Photoshop directory
- If the action requires brushes for it to work, firstly make sure you have loaded them into your brushes panel and secondly ensure the brush opacity is set to 100% before playing the action.
- If you are running the an Action on Windows, when opening up Photoshop, right click on the Photoshop load icon and click ‘Run as Administrator’.
Below are some common errors/questions with solutions