Hi does the “View More” for example , link actually work or is the while image linked when its clicked on?
Hi, Sorry not sure which one you are referring to.
Those banners won’t work on FB. They have a 20% text rule.
Hi, All of these banners will work on FB.
@dsbuckley : do you mean these banners do not follow the 20% text rule ??..thats sad…i purchased it today itself
i just checked . I am so sorry i did not check this before i purchased your images. They score badly in the https://www.facebook.com/ads/tools/text_overlay . What will you do to fix this ?
BTW how do i add the images
I would like to buy all the images you have in the samples. how can i send you my offer?
Hi, You will have to purchase the images from Photodune. Links are provided in the help file.
would be nice if you added in the help file the name of each image with his picture so you won’t have to open each one to find what you need
Hi, Thanks for the suggestion. We will consider that for the new sets.
I want to buy, but you did not answer the text-ratio overlay for FB ads. Seems like all this images does not pass the FB test. Can you answer? https://www.facebook.com/ads/tools/text_overlay . Will you fix this ?
Hi, Some of the ads in this set have more than 20% text but, as Facebook revised their ad approval policy, these ads will be approved. If you need any further assistance please submit your request through http://www.dotostudio.com/envatosupport
Agreed with ArielDiStefano, Please tell us about that issue please?
Hi! You know what would have been great if exported all banners in a jpeg so we would easily choose the banners and not open all psd to find the one we want.
Hi, we will do that for the new sets. Thank you for your suggestion and sorry about the inconvenience it would have caused you.
We have updated the set with jpg images for easy browsing.
Please be clear enough.
1. Do your ads work on facebook due to the 20% text rule? Or do they not?
2. Have you tried them directly as facebook ads? Otherwise this would seem more as a fake
Good luck with sales
no update from last 4 months , may i know what size these banners are made on ?
as fb accepted size is 1,200×628 pixels these days and Image text ratio: 1.9:1
before i make purchase , i just like to confirm is this banner package compatible , made on updated fb banner terms ?
Hi, This set includes the 1200×628 & 1200×1200 size banners. Yes, this set adheres to facebook’s most recent terms.
Hello, i have problem with download file, file download was stop in 97% download, how to fix it? Regards
Hi, please contact us at firstname.lastname@example.org
Why no images dude its.you added random links how i can know my target image !!!
It was mentioned in the description that the images are not included and can be purchased from the links provided.
YOUR TEMPLATES NOT SUPPORT OTHER LANGUAGE JUST ENGLISH,I WANT MY REFUND!
Hi, What do you mean by it doesn’t support other languages? Its a text layer, you can edit as needed.
Only English supported,try yourself and see
You will need to install other fonts.
All your templates not support Arabic,its show the letters in reverse way,My photoshop version is set to write arabic perfectly and don’t have this issue on my templates
Listen if you’ll not give me a solution for this issue today,i’m going to chargeback a payment without any permissions and you’ll get nothing!
Ok i’ll dispute the payment
If you need any further assistance please submit your request through http://www.dotostudio.com/envatosupport
It is really bad that file with links to images does not contain reference to banner… how to find image which you used in banner, open 1000 images and play in memory game? how to get updated file? as I understand updates doesn’t provided when I already bought banners?
I bought week ago 600 pack theme, now it is 700’s pack, should I buy pack again? Do you add reference to banner to file with images links?
You can download for free. Please go to your downloads section and download again. https://graphicriver.net/downloads
Hi, We have used photodune images and most of the image files are getting pulled off from the market. We can help you to identify alternative images, Please contact us at email@example.com
thank you! I was trying to download but looks like size of archive the same as week ago so I stopped downloading. Ok, will try again.
Sure, let us know if you have any issues.
After purchasing this facebook ad pack, I download the file from Graphic River website . I cannot seem to open the .RAR file as it is corrupted. I tried downloading it several times but still having same error. Any help?
Please send an email to firstname.lastname@example.org we will get back to right away.
Please let me know if you are still having the issues. We didn’t receive any email from you yet.
We have updated download files. Please download again and check.
Im getting error on most of files corrupted
also most of banner will not work on facebook ads due to 25% test rule
Hi, Please send us a screenshot to email@example.com, These banners will work on Facebook without issues. Please upload the banners to ad platform and check.
not able to find the banners for cyber monday … reply soon !
Hi, the Cyber Monday sets are inside “Seasonal Sale” folder.
I purchased the product but was not able to unpack the zip file, getting the message that the file is corrupted! this disappointing as we needed it for black Friday
Hi Leith, We had customers downloading the files and unzipping without any issues. Please email us the screenshot to firstname.lastname@example.org and we will take care. We will check and see if we can provide you with additional files to make up for your inconvenience.
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